Lakeside Software incident

Lakeside Software Cloud - Partial Service Outage

Resolved after 6 hours 33 minutes, affecting SysTrack Endpoint Connections, on September 29, 2026.

monitoring Sep 29, 2026, 08:45 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 29, 2026, 04:59 PM UTC
Resolved
Sep 29, 2026, 11:33 PM UTC
Duration
6h 33m
Detected by Pingoru
Sep 29, 2026, 04:59 PM UTC

Affected components

SysTrack Endpoint Connections

Update timeline

  1. investigating Sep 29, 2026, 04:59 PM UTC

    We are currently experiencing a partial service outage affecting Endpoint Connections related to the following component(s). Users may experience issues connecting to machines through the Resolve and the Assist tools. Our team is actively working to resolve the issue and restore full functionality as quickly as possible. We will provide another update once the affected component is fully operational. Thank you for your patience and understanding.

  2. monitoring Sep 29, 2026, 08:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 29, 2026, 11:33 PM UTC

    This incident has been resolved.

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