Knack incident

Record Creation and Editing Issue

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Resolved on August 1, 2026.

resolved Aug 03, 2026, 09:38 PM UTC

Some customers were unable to create or edit records on August 1st. Customers saw the following error: 400: 167a79500000000000000002 is invalid for field_XXXX (Updated By) connecting to object_X This issue has been resolved, and users should be able to create records now

Started
Aug 01, 2026, 02:00 PM UTC
Resolved
Aug 01, 2026, 02:00 PM UTC
Duration
–
Detected by Pingoru
Aug 01, 2026, 02:00 PM UTC

Update timeline

  1. resolved Aug 03, 2026, 09:38 PM UTC

    Some customers were unable to create or edit records on August 1st. Customers saw the following error: 400: 167a79500000000000000002 is invalid for field_XXXX (Updated By) connecting to object_X This issue has been resolved, and users should be able to create records now

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