Resolved after 4 hours 58 minutes, affecting Builder and Live App, on December 3, 2024.
15:30 CET. It seems that the services are all back to normal and are stable. We will be closing this issue. If you are still experiencing issues with degraded performance please reach out to our support team.
Affected components
Update timeline
- investigating Dec 03, 2024, 10:40 AM UTC
We have received some complaints about degraded performance in the EU region. These vary from slow loading of the page to intermittently being able to access the apps. Our team is looking into the issue and we will come back with an update as soon as we have more details.
- monitoring Dec 03, 2024, 01:09 PM UTC
14:00 CET. It looks like performance is starting to get back to normal values. We will continue to monitor the servers to be sure that the trend remains the same.
- resolved Dec 03, 2024, 03:38 PM UTC
15:30 CET. It seems that the services are all back to normal and are stable. We will be closing this issue. If you are still experiencing issues with degraded performance please reach out to our support team.
Your product runs on more than Knack
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services