Knack incident

Maps View Issue

Resolved after 2 hours 45 minutes, affecting Builder and Live App, on January 8, 2025.

identified Jan 08, 2025, 07:20 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jan 08, 2025, 05:11 PM UTC
Resolved
Jan 08, 2025, 07:57 PM UTC
Duration
2h 45m
Detected by Pingoru
Jan 08, 2025, 05:11 PM UTC

Affected components

BuilderLive App

Update timeline

  1. investigating Jan 08, 2025, 05:11 PM UTC

    We’re currently experiencing an issue with our Maps feature. When searching for an address, the address details are displayed correctly, but the map itself appears blank. Our team is actively investigating this and working on a fix. We appreciate your patience and will provide updates as soon as we have more information. Thank you for your understanding.

  2. identified Jan 08, 2025, 07:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 08, 2025, 07:57 PM UTC

    This incident has been resolved

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