Resolved after 27 minutes, affecting Customs Engine and Customs360 and 1 more, on July 9, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Customs EngineCustoms360Drayage360
Update timeline
- investigating Jul 09, 2025, 06:15 PM UTC
We will experiencing system outage from 11:15 am- 11:45 AM PST
- identified Jul 09, 2025, 06:15 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 09, 2025, 06:42 PM UTC
This incident has been resolved.
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