KlearNowAI incident

CBSA Connection Outage

Resolved after 4 days, affecting Customs Engine and (CBSA) CANADA Connection and 1 more, on July 24, 2025.

investigating Jul 24, 2025, 04:07 PM UTC

CBSA is down for all providers. We are currently investigating the issue.

Started
Jul 24, 2025, 04:07 PM UTC
Resolved
Jul 28, 2025, 04:58 PM UTC
Duration
4d
Detected by Pingoru
Jul 24, 2025, 04:07 PM UTC

Affected components

Customs Engine(CBSA) CANADA ConnectionCustoms360Drayage360Customs360 Broker Platform

Update timeline

  1. investigating Jul 24, 2025, 04:07 PM UTC

    CBSA is down for all providers. We are currently investigating the issue.

  2. resolved Jul 28, 2025, 04:58 PM UTC

    This incident has been resolved.

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