KlearNowAI incident

Hot Fixes- Delivered 10/17

Resolved on October 17, 2025, affecting Customs Engine and Customs360 and 1 more.

resolved Oct 17, 2025, 06:15 PM UTC

The following hot fixes have been delivered: Billing Management/User Management - To enable freight forwarder subcustomer to come in invoice view drop down Drayage - BE changes for accessorial charges from dmodal - BE Charge flow from drayage to billing Track & Trace - Tracking Tool | UX Bugs - Group View- More Detail and Modify Link is Overlapping in UI Intake - Update the New UOM list approved by CBP US Broker - Port of Entry Default Request for Long Beach Entries

Started
Oct 17, 2025, 06:15 PM UTC
Resolved
Oct 17, 2025, 06:15 PM UTC
Duration
–
Detected by Pingoru
Oct 17, 2025, 06:15 PM UTC

Affected components

Customs EngineCustoms360Drayage360Customs360 Broker Platform

Update timeline

  1. resolved Oct 17, 2025, 06:15 PM UTC

    The following hot fixes have been delivered: Billing Management/User Management - To enable freight forwarder subcustomer to come in invoice view drop down Drayage - BE changes for accessorial charges from dmodal - BE Charge flow from drayage to billing Track & Trace - Tracking Tool | UX Bugs - Group View- More Detail and Modify Link is Overlapping in UI Intake - Update the New UOM list approved by CBP US Broker - Port of Entry Default Request for Long Beach Entries

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