KlearNowAI incident
Delays in Processing EDI and eManifest Portal Messages
Notice Vendor's status page →
Resolved after 2 days 6 hours, affecting Customs Engine and Customs360 and 1 more, on December 5, 2025.
We are continuing to investigate this issue.
Affected components
Customs EngineCustoms360Drayage360Customs360 Broker Platform
Update timeline
- investigating Dec 05, 2025, 10:08 PM UTC
We are continuing to investigate the issue, but do not have an estimated time of resolution at this time. We will provide an update when an estimated time of resolution is known.
- investigating Dec 08, 2025, 04:35 AM UTC
We are continuing to investigate this issue.
- resolved Dec 08, 2025, 04:35 AM UTC
This incident has been resolved.
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