Klaviyo incident

Template Cloning Functionality

Resolved on December 17, 2025.

monitoring Dec 17, 2025, 01:49 AM UTC

Dec 16, 20:49 EST Resolved - As of 8:23 PM US/Eastern on 12/16/2025, this incident has been resolved and template cloning functionality has been fully restored. Dec 16, 20:11 EST Monitoring - Beginning around 6:42 PM US/Eastern on 12/16/2025, customers may have noticed an issue with cloning templates from the Template Library. Our engineering team has identified the cause of this issue and is implementing a fix to restore functionality. We'll provide updates as soon as more information is available.

Started
Dec 17, 2025, 01:49 AM UTC
Resolved
Dec 17, 2025, 01:49 AM UTC
Duration
–
Detected by Pingoru
Dec 17, 2025, 01:49 AM UTC

Update timeline

  1. monitoring Dec 17, 2025, 01:49 AM UTC

    Dec 16, 20:49 EST Resolved - As of 8:23 PM US/Eastern on 12/16/2025, this incident has been resolved and template cloning functionality has been fully restored. Dec 16, 20:11 EST Monitoring - Beginning around 6:42 PM US/Eastern on 12/16/2025, customers may have noticed an issue with cloning templates from the Template Library. Our engineering team has identified the cause of this issue and is implementing a fix to restore functionality. We'll provide updates as soon as more information is available.

Your product runs on more than Klaviyo

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →