Klaviyo incident

Delays in Event Processing

Resolved after 29 minutes, affecting Analytics and Segments and 1 more, on July 8, 2025.

monitoring Jul 08, 2025, 07:44 PM UTC

We have mitigated the delays and event-processing has been restored to real-time. There was no data loss as a result of this incident. We’re continuing to monitor and will post another update once we have fully cleared any backlog of processing data.

Started
Jul 08, 2025, 07:20 PM UTC
Resolved
Jul 08, 2025, 07:50 PM UTC
Duration
29m
Detected by Pingoru
Jul 08, 2025, 07:20 PM UTC

Affected components

AnalyticsSegmentsProcessing

Update timeline

  1. investigating Jul 08, 2025, 07:20 PM UTC

    We are currently experiencing delays in event processing. Customers may see delays in event data syncing, event-triggered flows sending, and real-time segmentation. We are in the process of restoring normal operations and will continue to provide updates here.

  2. monitoring Jul 08, 2025, 07:44 PM UTC

    We have mitigated the delays and event-processing has been restored to real-time. There was no data loss as a result of this incident. We’re continuing to monitor and will post another update once we have fully cleared any backlog of processing data.

  3. resolved Jul 08, 2025, 07:50 PM UTC

    Event processing has been fully restored. This incident is now resolved.

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