Resolved after 15 hours 28 minutes, affecting London, United Kingdom data centers, on October 20, 2026.
All sites of the affected hosting machines are now back up and we're monitoring.
Affected components
Update timeline
- investigating Oct 20, 2026, 06:40 AM UTC
We are currently investigating issues in London datacenter. It's a partial outage and our engineers are looking into it.
- identified Oct 20, 2026, 08:20 AM UTC
It has been confirmed that the issue is origination from our cloud infrastructure provider. Their engineering team is working on providing a solution.
- identified Oct 20, 2026, 10:38 AM UTC
There's a status page posted by our infrastructure provider and we are waiting for resolution: https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj
- identified Oct 20, 2026, 11:56 AM UTC
Due to a power event, our infrastructure provider had suffered an outage within europe-west2-b zone. The power event is mitigated. Partial mitigation to infrastructure services will be observed within the next 30 minutes and the remaining services will be mitigated there after. https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj
- monitoring Oct 20, 2026, 12:06 PM UTC
All sites of the affected hosting machines are now back up and we're monitoring.
- resolved Oct 20, 2026, 10:08 PM UTC
The infrastructure has remained stable and this has been resolved.
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