Khoros incident
Khoros Care – Brand Messenger Customer Chat Widget Unavailable
Notice Vendor's status page →
Resolved after 20 hours 52 minutes, affecting EU Hosted Care and US Hosted Care, on November 3, 2025.
This issue has been confirmed as resolved. Please reach out to Customer Support for any other issues you may be experiencing.
Affected components
EU Hosted CareUS Hosted Care
Update timeline
- investigating Nov 03, 2025, 02:43 PM UTC
We are currently investigating this issue.
- monitoring Nov 03, 2025, 03:46 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 04, 2025, 04:34 AM UTC
We have received positive feedback on the fix and will continue to monitor the same for now.
- resolved Nov 04, 2025, 11:35 AM UTC
This issue has been confirmed as resolved. Please reach out to Customer Support for any other issues you may be experiencing.
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