Khoros incident
Problems with message delivery through our Instagram and Facebook integrations
Resolved after 8 hours 33 minutes, affecting Meta Business Products APIs and Third-party APIs, on September 10, 2026.
We are aware of an issue affecting outbound message delivery through our Instagram and Facebook integrations. Some customers may experience failures when sending replies. Our team is investigating the root cause and working on a resolution. We will provide updates as more information becomes available
Affected components
Update timeline
- identified Sep 10, 2026, 09:35 PM UTC
We are aware of an issue affecting outbound message delivery through our Instagram and Facebook integrations. Some customers may experience failures when sending replies. Our team is investigating the root cause and working on a resolution. We will provide updates as more information becomes available
- resolved Sep 11, 2026, 06:08 AM UTC
This incident has been resolved.
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