Resolved after 18 hours 27 minutes, affecting US Hosted Communities, on November 10, 2025.
We continue to closely monitor system performance to ensure stability across all affected communities. At this time, services are operational, and we are observing normal response times.
Affected components
Update timeline
- investigating Nov 10, 2025, 11:18 AM UTC
We are aware of an issue affecting multiple communities, where they are inaccessible or very slow to load. We are currently investigating and will provide further updates as they become available.
- identified Nov 10, 2025, 12:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 10, 2025, 12:04 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 11, 2025, 04:12 AM UTC
We continue to closely monitor system performance to ensure stability across all affected communities. At this time, services are operational, and we are observing normal response times.
- resolved Nov 11, 2025, 05:45 AM UTC
This incident has been resolved.
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