Khoros incident
Marketing Calendar Loading Delays and Publishing Functionality Impact
Resolved after 23 hours 8 minutes, affecting Calendar and Approvals, on November 19, 2025.
We have successfully implemented a fix for the slow-loading behavior in the Marketing Calendar, and initial monitoring indicates restored functionality. We will close the incident as system performance is now stable and will keep observing to ensure continued reliability.
Affected components
Update timeline
- investigating Nov 19, 2025, 04:14 AM UTC
We are currently investigating an issue causing slow loading of the Marketing Calendar and impacting calendar publishing functionality. We will share further updates as we work toward a resolution.
- identified Nov 19, 2025, 07:44 AM UTC
We’ve pinpointed the issues causing slow performance in the Marketing Calendar and have begun implementing fixes. Our team is actively working toward a complete resolution and will provide further updates as progress continues.
- monitoring Nov 19, 2025, 09:00 AM UTC
We have applied a fix to address the slow-loading behavior and related issues in the Marketing Calendar, and initial monitoring shows performance improvements. We are continuing to monitor the situation to ensure stability.
- resolved Nov 20, 2025, 03:23 AM UTC
We have successfully implemented a fix for the slow-loading behavior in the Marketing Calendar, and initial monitoring indicates restored functionality. We will close the incident as system performance is now stable and will keep observing to ensure continued reliability.
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