Resolved after 12 hours 52 minutes, affecting Manage View, on December 15, 2025.
The issue affecting the visibility of the Manage Views tab in the Khoros Care Console has been resolved. The fix has been successfully implemented, and the reported behavior is no longer reproducible. All affected functionality has been restored, and we will continue to monitor the system to ensure ongoing stability.
Affected components
Update timeline
- investigating Dec 15, 2025, 04:08 AM UTC
We are currently investigating an issue where the Manage Views tab is not visible in the Khoros Care Console UI for some users. This may prevent access to Manage View–related functionality. Our team is actively working to identify the root cause and will provide updates as more information becomes available.
- monitoring Dec 15, 2025, 05:08 AM UTC
Our infrastructure team has implemented a fix, and the reported issue is no longer reproducible. We are continuing to monitor the situation to ensure stability.
- resolved Dec 15, 2025, 05:01 PM UTC
The issue affecting the visibility of the Manage Views tab in the Khoros Care Console has been resolved. The fix has been successfully implemented, and the reported behavior is no longer reproducible. All affected functionality has been restored, and we will continue to monitor the system to ensure ongoing stability.
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