Khoros incident

Community Style Issues

Resolved after 10 hours 33 minutes, affecting US Hosted Communities and EU Hosted Communities, on January 6, 2026.

resolved Jan 07, 2026, 01:34 AM UTC

The issue causing style inconsistencies and incorrect CSS rendering in Khoros Communities has been fully resolved. Our teams have confirmed system stability, and all services are operating normally at this time. If you continue to experience any issues, please contact Support.

Started
Jan 06, 2026, 03:01 PM UTC
Resolved
Jan 07, 2026, 01:34 AM UTC
Duration
10h 33m
Detected by Pingoru
Jan 06, 2026, 03:01 PM UTC

Affected components

US Hosted CommunitiesEU Hosted Communities

Update timeline

  1. investigating Jan 06, 2026, 03:01 PM UTC

    We are investigating reports of style issues within Khoros Communities, including incorrect CSS rendering. Further updates will be shared as they become available.

  2. identified Jan 06, 2026, 04:22 PM UTC

    The issue has been identified, and we are in the process of rolling out the fix.

  3. monitoring Jan 06, 2026, 11:06 PM UTC

    Our infrastructure team has applied a fix and we are monitoring the results.

  4. resolved Jan 07, 2026, 01:34 AM UTC

    The issue causing style inconsistencies and incorrect CSS rendering in Khoros Communities has been fully resolved. Our teams have confirmed system stability, and all services are operating normally at this time. If you continue to experience any issues, please contact Support.

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