Resolved after 2 days 11 hours, affecting APAC Hosted Communities and US Hosted Communities and 1 more, on April 10, 2026.
We have identified the issue and applied a fix, we are monitoring the communities
Affected components
APAC Hosted CommunitiesUS Hosted CommunitiesEU Hosted Communities
Update timeline
- investigating Apr 10, 2026, 05:40 PM UTC
We are currently investigating multiple reports about "403 Forbidden" errors when attempting to access the community. We still are gauging the impact whether it affects all regions or only US.
- monitoring Apr 10, 2026, 05:56 PM UTC
We have identified the issue and applied a fix, we are monitoring the communities
- resolved Apr 13, 2026, 05:33 AM UTC
This incident has been resolved.
Your product runs on more than Khoros
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services