Khoros incident
[ KHOROS COMMUNITY CLASSIC ] Some Customers Unable to Properly Access Community Portal
Resolved after 2 hours 15 minutes, affecting US Hosted Communities, on April 28, 2026.
We are currently investigating an issue where some customers may experience problems accessing their community portal. In some cases, the page may load incorrectly due to styling issues, making the portal difficult or impossible to use. Our team is actively working to identify the cause and restore normal functionality. We will provide another update as soon as more information is available.
Affected components
Update timeline
- investigating Apr 28, 2026, 11:46 PM UTC
We are currently investigating an issue where some customers may experience problems accessing their community portal. In some cases, the page may load incorrectly due to styling issues, making the portal difficult or impossible to use. Our team is actively working to identify the cause and restore normal functionality. We will provide another update as soon as more information is available.
- resolved Apr 29, 2026, 02:02 AM UTC
A fix was implemented, and this incident has been resolved.
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