Resolved after 1 day 18 hours, affecting APAC Hosted Care, on July 1, 2026.
We are continuing to monitor the platform following the implemented fix. Current results remain stable, and we will provide another update if any additional action is required.
Affected components
Update timeline
- identified Jul 01, 2026, 09:15 AM UTC
There is an issue affecting users' ability to log in to the platform. Our engineering team has identified the cause and is actively working on a resolution to restore normal service
- monitoring Jul 01, 2026, 10:08 AM UTC
Our engineering team has implemented a fix for this and we are monitoring to confirm stability.
- monitoring Jul 01, 2026, 11:58 PM UTC
We are continuing to monitor the platform after the implemented fix. Current results remain stable, and we will keep monitoring to ensure the login functionality continues operating as expected.
- monitoring Jul 02, 2026, 11:44 PM UTC
We are continuing to monitor the platform following the implemented fix. Current results remain stable, and we will provide another update if any additional action is required.
- resolved Jul 03, 2026, 03:26 AM UTC
This incident has been resolved
Your product runs on more than Khoros
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services