Resolved after 23 hours 50 minutes, affecting Keeping App, on September 24, 2026.
We are continuing to monitor as a fix is rolled out across our global load balancer.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Sep 24, 2026, 03:19 PM UTC
We are seeing occasional slowdowns of the app, possibly related to upstream issues with our GCP hosted load balancer. We are investigating.
- identified Sep 24, 2026, 07:18 PM UTC
We've identified the issue and are working with Google Cloud Platform to resolve. Some users may experience slowdowns or intermittent errors when accessing the app.
- monitoring Sep 24, 2026, 09:24 PM UTC
We are continuing to monitor has a fix is rolled out across our load balancer. Users may continue to experience an occasional long page load.
- monitoring Sep 25, 2026, 11:54 AM UTC
We are continuing to monitor as a fix is rolled out across our global load balancer.
- resolved Sep 25, 2026, 03:09 PM UTC
This incident has been resolved.
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