Resolved after 6 hours 20 minutes, affecting Kaltura API and Kaltura MediaSpace, on June 2, 2025.
Current status: Our engineering team resolved the issue with slowness in MediaSpace (KMS/KAF) or API. What to Expect Next: The issue has been resolved, ongoing monitoring will be conducted.
Affected components
Update timeline
- investigating Jun 02, 2025, 08:46 AM UTC
What is the issue: We are investigating an issue that users might experience slowness using MediaSpace (KMS/KAF) or API. Current status: Our engineering team in progress to investigate the root cause. What to expect next: we will provide an update in 30 minutes.
- identified Jun 02, 2025, 09:30 AM UTC
What is the issue: An issue with slowness using MediaSpace (KMS/KAF) or API has been identified, leading to occasional failures for users trying to access these services. Current status: Our engineering team has identified the issue and is working on mitigating it. What to expect next: An update will be provided within the next hour.
- monitoring Jun 02, 2025, 10:57 AM UTC
Current status: Our engineering team resolved the issue with slowness in MediaSpace (KMS/KAF) or API. What to Expect Next: The issue has been resolved, ongoing monitoring will be conducted.
- resolved Jun 02, 2025, 03:06 PM UTC
This incident has been resolved.
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