Kajabi incident
Known Issue Impacting Community Videos and Notifications
Notice Vendor's status page →
Resolved after 18 hours 44 minutes, on July 29, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified Jul 29, 2026, 12:22 AM UTC
Our team has identified an issue in Communities that our engineering team is actively working to resolve. Some newly uploaded videos may display missing or stuck thumbnails, and certain new post notifications may not have been sent. Video playback in the iOS and Android apps may also be affected.
- monitoring Jul 29, 2026, 06:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2026, 07:06 PM UTC
This incident has been resolved.
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