Resolved after 9 days 4 hours, on March 30, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Mar 30, 2026, 04:31 PM UTC
We’re currently experiencing an issue where support emails are not being sent from our system. Our team is actively working to resolve this as quickly as possible. In the meantime, if you need assistance, please reach out to us via live chat for immediate support. We appreciate your patience and will provide updates as soon as possible.
- monitoring Mar 30, 2026, 07:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 08, 2026, 08:35 PM UTC
This incident has been resolved.
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