Resolved after 4 days 14 hours, affecting Web Console, on February 13, 2025.
A code change has been published to the West Europe data center to improve handling of patch detection data.
Affected components
Web Console
Update timeline
- investigating Feb 13, 2025, 02:35 AM UTC
The regional instance of KACE Cloud running in West Europe is experiencing a degradation in performance related to patching. The issues is under investigation. We will update this once the root cause has been identified and a solution has been published.
- resolved Feb 17, 2025, 05:33 PM UTC
A code change has been published to the West Europe data center to improve handling of patch detection data.
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