Juniper Square incident

Scheduled Emails Failing to Send

Resolved after 1 hour 47 minutes, on June 5, 2026.

resolved Jun 05, 2026, 10:29 PM UTC

Scheduled emails are now being correctly sent across the platform. Users should see newly scheduled automated notifications and email campaigns dispatching normally. We have completed our review of emails affected when this issue first occurred and confirmed that no additional emails were impacted. We're continuing to investigate the underlying root cause to prevent future occurrences.

Started
Jun 05, 2026, 08:41 PM UTC
Resolved
Jun 05, 2026, 10:29 PM UTC
Duration
1h 47m
Detected by Pingoru
Jun 05, 2026, 08:41 PM UTC

Update timeline

  1. identified Jun 05, 2026, 08:41 PM UTC

    We are currently experiencing an issue that is preventing scheduled emails from being sent. Our engineering team identified the root cause and is actively working on a fix. All other platform features and direct, real-time emails are working normally.

  2. resolved Jun 05, 2026, 10:29 PM UTC

    Scheduled emails are now being correctly sent across the platform. Users should see newly scheduled automated notifications and email campaigns dispatching normally. We have completed our review of emails affected when this issue first occurred and confirmed that no additional emails were impacted. We're continuing to investigate the underlying root cause to prevent future occurrences.

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