Jobber incident

Issue with Receptionist powered by Jobber AI

Resolved after 27 minutes, affecting Web Application (Jobber Online), on November 27, 2025.

resolved Nov 27, 2025, 07:00 PM UTC

Resolved - We have fully investigated, and are no longer experiencing performance issues with Receptionist powered by Jobber AI. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues, please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Started
Nov 27, 2025, 06:33 PM UTC
Resolved
Nov 27, 2025, 07:00 PM UTC
Duration
27m
Detected by Pingoru
Nov 27, 2025, 06:33 PM UTC

Affected components

Web Application (Jobber Online)

Update timeline

  1. investigating Nov 27, 2025, 06:33 PM UTC

    We are currently investigating an issue with Receptionist powered by Jobber AI not functioning at this time. We recommend that users temporarily stop forwarding calls to Receptionist. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Nov 27, 2025, 07:00 PM UTC

    Resolved - We have fully investigated, and are no longer experiencing performance issues with Receptionist powered by Jobber AI. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues, please reach out to [email protected]. Thank you for your patience as we resolved this issue!

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