Resolved after 20 minutes, affecting Web Application Subscriptions, on August 18, 2026.
This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.
Affected components
Update timeline
- investigating Aug 18, 2026, 03:02 PM UTC
We're currently investigating an issue affecting Subscriptions, which may impact some Customers when checking out or editing billing information, please try again if you are seeing an error message. Our team is actively working to identify the cause. We'll share updates soon. We understand how critical Jobber is to your business and appreciate your patience.
- resolved Aug 18, 2026, 03:22 PM UTC
This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.
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