Resolved after 26 minutes, affecting Web Application (Jobber Online), on December 10, 2025.
We have fully investigated, and are no longer experiencing issues with failed calls to Receptionist powered by Jobber AI. Our Engineering is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with intermittent crashes in Jobber Mobile App on Android devices please reach out to [email protected]. Thank you for your patience as we resolved this issue!
Affected components
Update timeline
- investigating Dec 10, 2025, 08:03 PM UTC
We have identified an issue that is causing voice calls made to Receptionist to fail. We recommend that users stop forwarding calls to Receptionist until the issue has been resolved. Our team is working on a fix and will continue to provide updates. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Dec 10, 2025, 08:30 PM UTC
We have fully investigated, and are no longer experiencing issues with failed calls to Receptionist powered by Jobber AI. Our Engineering is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with intermittent crashes in Jobber Mobile App on Android devices please reach out to [email protected]. Thank you for your patience as we resolved this issue!
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