Jobber incident
Issues connecting with Jobber Support through Live Chat
Resolved after 1 hour 3 minutes, affecting Chat Support, on January 9, 2026.
We have fully investigated, and are no longer experiencing issues with customers reaching out to Jobber Support through our Live Chat function. If you continue to experience issues with contacting Jobber Support through Live Chat, please reach out to support by phone at 1-888-721-1115 option 1, or by emailing [email protected]. Thank you for your patience as we resolved this issue!
Affected components
Update timeline
- investigating Jan 09, 2026, 08:07 PM UTC
We are investigating an issue with customers reaching out to Jobber Support through our Live Chat function. We recommend reaching out to Jobber Support by phone at 1-888-721-1115 option 1, or by emailing [email protected] We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Jan 09, 2026, 09:10 PM UTC
We have fully investigated, and are no longer experiencing issues with customers reaching out to Jobber Support through our Live Chat function. If you continue to experience issues with contacting Jobber Support through Live Chat, please reach out to support by phone at 1-888-721-1115 option 1, or by emailing [email protected]. Thank you for your patience as we resolved this issue!
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