Jobber incident

Performance delays on Jobber Online and in the Jobber App

Resolved after 1 hour 17 minutes, affecting Web Application (Jobber Online) and API & Mobile Application (Jobber App), on January 26, 2026.

resolved Jan 26, 2026, 10:31 PM UTC

We have fully investigated, and are no longer experiencing a delay in performance. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with delayed performance please reach out to [email protected]. Thank you for your patience as we resolved this issue!

Started
Jan 26, 2026, 09:14 PM UTC
Resolved
Jan 26, 2026, 10:31 PM UTC
Duration
1h 17m
Detected by Pingoru
Jan 26, 2026, 09:14 PM UTC

Affected components

Web Application (Jobber Online)API & Mobile Application (Jobber App)

Update timeline

  1. investigating Jan 26, 2026, 09:14 PM UTC

    We’re currently investigating delays with sending emails and reports of degraded performance in Jobber Online and the Jobber App. Some Customers may notice issues when creating visits or sending emails to Clients. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Jan 26, 2026, 10:31 PM UTC

    We have fully investigated, and are no longer experiencing a delay in performance. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with delayed performance please reach out to [email protected]. Thank you for your patience as we resolved this issue!

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