Jobber incident

Performance Issues With the Subscription Checkout Page

Resolved after 2 hours 30 minutes, affecting Web Application (Jobber Online), on June 26, 2026.

resolved Jun 26, 2026, 07:34 PM UTC

This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

Started
Jun 26, 2026, 05:04 PM UTC
Resolved
Jun 26, 2026, 07:34 PM UTC
Duration
2h 30m
Detected by Pingoru
Jun 26, 2026, 05:04 PM UTC

Affected components

Web Application (Jobber Online)

Update timeline

  1. investigating Jun 26, 2026, 05:04 PM UTC

    We're currently investigating an issue affecting the Subscription Checkout Page, which may impact some users when attempting to subscribe using Autofill for their information on the confirmation page. Our team is actively working to identify the cause. We'll share updates soon. In the meantime, please manually fill out all fields on the Subscription Checkout page and then you will be able to confirm your purchase. We understand how critical Jobber is to your business and appreciate your patience.

  2. resolved Jun 26, 2026, 07:34 PM UTC

    This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at [email protected]. We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.

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