Resolved after 10 hours 16 minutes, affecting Sococo, on July 23, 2026.
The issue affecting SOCOCO has been fixed. The updated version was deployed to production, and the resolution was successfully validated. Please contact Support if you continue to experience any problems.
Affected components
Update timeline
- identified Jul 23, 2026, 01:39 PM UTC
We have identified an issue affecting Sococo’s embedded media features. Users may be unable to start microphone, camera, or screen-sharing sessions in Sococo. Our Development team is working on the required service restoration. We will provide another update once recovery has been verified.
- resolved Jul 23, 2026, 11:55 PM UTC
The issue affecting SOCOCO has been fixed. The updated version was deployed to production, and the resolution was successfully validated. Please contact Support if you continue to experience any problems.
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