Jive Software incident

Jive Instances Slow / Not Loading

Major Resolved View vendor source →

Jive Software experienced a major incident on August 22, 2026 affecting Jive Cloud US Region and Jive Cloud EU Region, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2026, 03:26 AM UTC
Resolved
Aug 24, 2026, 03:17 AM UTC
Duration
1d 23h
Detected by Pingoru
Aug 22, 2026, 03:26 AM UTC

Affected components

Jive Cloud US RegionJive Cloud EU Region

Update timeline

  1. investigating Aug 22, 2026, 03:26 AM UTC

    Jive Unity instances are experiencing slow loading or failure to load. This is being actively investigated and we are working toward a resolution.

  2. investigating Aug 22, 2026, 07:50 AM UTC

    Investigation is ongoing - we have restored most of the instances/functionality and are working on bringing everything back up

  3. monitoring Aug 22, 2026, 10:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 24, 2026, 03:17 AM UTC

    This incident has been resolved.