Jive Software incident
AWS Degraded – Multiple Services in US-East-1 Region
Resolved after 12 hours 4 minutes, affecting Acorn and APPS22 and 1 more, on October 20, 2025.
AWS has confirmed that the outage in the US-EAST-1 region has now been resolved, and all services are operational.
Affected components
Update timeline
- identified Oct 20, 2025, 11:11 AM UTC
AWS has confirmed increased error rates and latencies affecting multiple services in the US-EAST-1 region. The incident is currently classified as "Degraded" by AWS. You may experience slowness, timeouts, or trouble accessing some parts of platform and services. We're closely monitoring the situation and will keep you updated as AWS provides more information.
- resolved Oct 20, 2025, 11:16 PM UTC
AWS has confirmed that the outage in the US-EAST-1 region has now been resolved, and all services are operational.
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