Jive Software incident

Service Disruption (503)

Minor Vendor's status page →

Resolved after 12 hours 56 minutes, affecting Kiln, on October 24, 2025.

monitoring Oct 25, 2025, 06:33 AM UTC

This Incident has been resolved

Started
Oct 24, 2025, 05:37 PM UTC
Resolved
Oct 25, 2025, 06:33 AM UTC
Duration
12h 56m
Detected by Pingoru
Oct 24, 2025, 05:37 PM UTC

Affected components

Kiln

Update timeline

  1. investigating Oct 24, 2025, 05:37 PM UTC

    Our site is experiencing occasional interruptions, and some users may encounter 503 errors or login issues. We’re investigating the situation and working to stabilize the site.

  2. monitoring Oct 24, 2025, 09:45 PM UTC

    We have resolved the initial issues with Kiln sites loading, and while we are continuing to monitor high CPU and Java heap utilization, the system is currently stable.

  3. monitoring Oct 25, 2025, 06:33 AM UTC

    This Incident has been resolved

  4. resolved Oct 25, 2025, 06:33 AM UTC

    This incident has been resolved.

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