Resolved after 6 days 18 hours, affecting Jive Cloud US Region and Jive Cloud EU Region and 1 more, on October 23, 2026.
The affected SSL certificates have been replaced, and post-change checks confirm the affected endpoints are operating normally. This incident is now resolved.
Affected components
Update timeline
- identified Oct 23, 2026, 05:35 AM UTC
We have identified an issue with SSL certificates on some endpoints. Some users may see certificate errors. This is more likely on Firefox, Apple devices, corporate proxies and strict API integrations. Other clients may not be affected. We are replacing the affected certificates and will update this page when the work is complete. Your data is not affected.
- identified Oct 23, 2026, 05:37 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 23, 2026, 03:05 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 24, 2026, 01:45 AM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 30, 2026, 12:25 AM UTC
The affected SSL certificates have been replaced, and post-change checks confirm the affected endpoints are operating normally. This incident is now resolved.
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