Resolved after 13 hours 26 minutes, affecting us-east-1: Jamf School, on October 14, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
us-east-1: Jamf School
Update timeline
- investigating Oct 14, 2025, 08:24 PM UTC
We are currently investigating this issue.
- identified Oct 14, 2025, 08:28 PM UTC
We have identified the issue, and are working on a solution. Impacted areas are performance of the Admin UI and API.
- identified Oct 14, 2025, 09:30 PM UTC
We are continuing to investigate this issue. Impact remains unchanged.
- identified Oct 14, 2025, 10:19 PM UTC
We are continuing to investigate the root cause of this issue. Performance has stabilized. We will update again tomorrow.
- monitoring Oct 15, 2025, 08:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2025, 09:51 AM UTC
This incident has been resolved.
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