Jamf incident
Intermittent issue affecting retrieving the JWT for Jamf Auto Update
Resolved after 1 day 3 hours, affecting CDN, on December 8, 2025.
Actions: The intermittent outage with Jamf Auto Update has been restored. .Scaling issues identified during the course of that interruption were identified and remediated. We apologize for any inconvenience. We will publish an analysis of this incident once we have completed our internal investigation. Customer Impact: There should be no ongoing impact.
Affected components
Update timeline
- investigating Dec 08, 2025, 12:14 PM UTC
We have been notified of an intermittent issue affecting retrieving the JWT for Jamf Auto Update. This is currently under investigation.
- monitoring Dec 08, 2025, 03:00 PM UTC
The issue has been identified, and a fix has been rolled out. We will keep monitoring.
- resolved Dec 09, 2025, 03:24 PM UTC
Actions: The intermittent outage with Jamf Auto Update has been restored. .Scaling issues identified during the course of that interruption were identified and remediated. We apologize for any inconvenience. We will publish an analysis of this incident once we have completed our internal investigation. Customer Impact: There should be no ongoing impact.
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