Jamf incident

Jamf Security Cloud activations are being processed slowly in the European core data center.

Resolved after 2 hours 56 minutes, affecting Device Management, on October 1, 2025.

monitoring Oct 01, 2025, 05:07 PM UTC

The older activation messages are now processed. The system is fully operational again. We are monitoring it further.

Started
Oct 01, 2025, 03:25 PM UTC
Resolved
Oct 01, 2025, 06:21 PM UTC
Duration
2h 56m
Detected by Pingoru
Oct 01, 2025, 03:25 PM UTC

Affected components

Device Management

Update timeline

  1. investigating Oct 01, 2025, 03:25 PM UTC

    We are currently investigating this issue.

  2. identified Oct 01, 2025, 03:28 PM UTC

    The issue has been identified. The root cause has been fixed. There are still a number of unprocessed activation messages which are now being worked through. This may cause delays in the processing of new JSC activation requests.

  3. monitoring Oct 01, 2025, 05:07 PM UTC

    The older activation messages are now processed. The system is fully operational again. We are monitoring it further.

  4. resolved Oct 01, 2025, 06:21 PM UTC

    This incident has been resolved.

Your product runs on more than Jamf

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →