Jamf incident

Content Filtering Not Working

Resolved after 23 minutes, affecting APAC - Hong Kong and APAC - Japan and 1 more, on September 10, 2026.

investigating Sep 10, 2026, 01:18 PM UTC

We are currently investigating an issue affecting content filtering functionality for a subset of customers. Some previously blocked web content may not be filtered as expected. Our team is actively working on a resolution and we will provide updates as they become available. Affected Regions: AP East1, AP Northeast1, AP Northeast2, AP Southeast1 regions Workaround/Customer Actions: No customer action required at this time.

Started
Sep 10, 2026, 01:18 PM UTC
Resolved
Sep 10, 2026, 01:41 PM UTC
Duration
23m
Detected by Pingoru
Sep 10, 2026, 01:18 PM UTC

Affected components

APAC - Hong KongAPAC - JapanAPAC - SingaporeAPAC - South Korea

Update timeline

  1. investigating Sep 10, 2026, 01:18 PM UTC

    We are currently investigating an issue affecting content filtering functionality for a subset of customers. Some previously blocked web content may not be filtered as expected. Our team is actively working on a resolution and we will provide updates as they become available. Affected Regions: AP East1, AP Northeast1, AP Northeast2, AP Southeast1 regions Workaround/Customer Actions: No customer action required at this time.

  2. resolved Sep 10, 2026, 01:41 PM UTC

    This incident has been resolved.

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