Authentication using SSO fails on Mobile App

Update timeline

1. investigating Sep 30, 2026, 01:07 PM UTC

   We are investigating failing authentication in the Mobile App when using SSO. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

2. investigating Oct 06, 2026, 07:48 AM UTC

   We are investigating failing authentication in the Mobile App when using SSO.

3. identified Oct 06, 2026, 09:02 AM UTC

   We have found what is causing this and are working on a fix. September 30, 2026 15:07 CEST

4. identified Oct 06, 2026, 09:02 AM UTC

   We have found what is causing this and are working on a fix.

5. resolved Oct 06, 2026, 11:02 AM UTC

   This problem has been resolved. October 6, 2026 11:02 CEST