What is IXON's uptime?

Over the last 90 days, IXON reported 96.47% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.ixon.cloud, each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see IXON's uptime history rolling forward in real time.

Has IXON had outages in 2026?

Yes, IXON has had 11 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last IXON outage?

The most recent IXON incident was "VPN server maintenance", which started on October 22, 2026 and was resolved on October 22, 2026. Pingoru captured this directly from https://status.ixon.cloud. See the full incident card above for affected components and the update timeline.

How often does IXON have outages?

Based on the last 90 days, IXON averages 3.7 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components: so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is IXON's status page?

IXON's official status page is https://status.ixon.cloud. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on, so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is IXON down right now?

IXON is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment IXON reports a change. Current status is based on 50 tracked services.

How does Pingoru know if IXON is down?

We read https://status.ixon.cloud directly, using IXON's own status page. If the vendor reports an incident, you see it within one check cycle, not after someone manually marks the page as down.

Where can I get notified when IXON has an outage?

Create a free Pingoru account and add IXON as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

IXON's status page says the service is up, but I'm having issues. What's wrong?

Three common reasons: • A real IXON incident that hasn't been acknowledged on their public status page yet, vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers. These rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real IXON issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official IXON status?

We use IXON's own status page at https://status.ixon.cloud and cross-reference their homepage (https://www.ixon.cloud/en). Nothing is read in a way the vendor hasn't explicitly made public. We use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

All tracked IXON components are reporting operational. No incidents are currently affecting service.

Is IXON down?

Last checked 4m ago

Current status

IXON is up

No incidents right now.

Get alerts when IXON breaks → View IXON outage history →

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Official status page: status.ixon.cloud
Checked every 5 minutes
50 components tracked

IXON is operational right now. Last checked 4m ago; the most recent incident resolved 9d ago.

Real-time IXON status, recent outages, and incident history: pulled directly from IXON's official status page at status.ixon.cloud every 5 minutes. Pingoru tracks 50 IXON services and has captured 11 incidents in the last 90 days (96.47% uptime). Get email, Slack, Discord, or webhook alerts the moment IXON reports a new incident, free for 3 monitors, no credit card.

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IXON uptime 96.47% uptime · past 90 days

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Recent outages & incidents

Past 90 days

Intermittent VPN connection issues

Resolved 5d 21h

Started Oct 16, 2026, 11:46 AM UTC · Resolved Oct 22, 2026, 09:24 AM UTC

WebAccessWebAccess — NL-AMS - WebAccessWebAccess — SG-SIN - WebAccessWebAccess — US-NYC - WebAccessWebAccess — US-SFO - WebAccessVPN ConnectionVPN Connection — AMER - BR - São PauloVPN Connection — AMER - US - AtlantaVPN Connection — AMER - US - DallasVPN Connection — AMER - US - Newark
Timeline · 9 updates
- identified · Oct 16, 2026, 11:46 AM UTC
  
  We have identified an issue with broken VPN connections where the device can't be reached. A workaround would be toggling the VPN off and on again We apologize for any inconvenience and will keep you posted.
- identified · Oct 16, 2026, 11:46 AM UTC
  
  We have identified an issue with broken VPN connections where the device can't be reached. A workaround would be toggling the VPN off and on again We apologize for any inconvenience and will keep you posted. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- identified · Oct 20, 2026, 11:08 AM UTC
  
  We have identified what is causing this issue, that affects a portion of the devices connected to the platform, and are currently testing a fix for this internally. When these tests are successful, we will plan an emergency scheduled maintenance window to deploy the fix to our entire VPN server fleet. October 16, 2026 13:46 CEST
- identified · Oct 20, 2026, 11:08 AM UTC
  
  We have identified what is causing this issue, that affects a portion of the devices connected to the platform, and are currently testing a fix for this internally. When these tests are successful, we will plan an emergency scheduled maintenance window to deploy the fix to our entire VPN server fleet.
- monitoring · Oct 20, 2026, 02:47 PM UTC
  
  Our internal tests were successful and we will rollout the fix to a selected number of servers tomorrow 2026-10-21 at 06:30 UTC: - DE Frankfurt #6 - DE Frankfurt #7 - NL Amsterdam #1 - US Newark #1 If the selected public rollout is successful, we will announce a full rollout in the form of an emergency scheduled maintenance. October 20, 2026 13:08 CEST
- monitoring · Oct 20, 2026, 02:47 PM UTC
  
  Our internal tests were successful and we will rollout the fix to a selected number of servers tomorrow 2026-10-21 at 06:30 UTC: - DE Frankfurt #6 - DE Frankfurt #7 - NL Amsterdam #1 - US Newark #1 If the selected public rollout is successful, we will announce a full rollout in the form of an emergency scheduled maintenance.
- monitoring · Oct 21, 2026, 06:57 AM UTC
  
  The fix has been applied to the mentioned servers. October 20, 2026 16:47 CEST
- monitoring · Oct 21, 2026, 06:57 AM UTC
  
  The fix has been applied to the mentioned servers.
- resolved · Oct 22, 2026, 09:24 AM UTC
  
  The rollout during the emergency scheduled maintenance we just completed, fixes what caused this incident. October 21, 2026 08:57 CEST
Latest: The rollout during the emergency scheduled maintenance we just completed, fixes what caused this incident. October 21, 2026 08:57 CEST
Devices unable to come online

Resolved 4h 52m

Started Oct 12, 2026, 09:41 AM UTC · Resolved Oct 12, 2026, 02:33 PM UTC

VPN ConnectionVPN Connection — AMER - BR - São PauloVPN Connection — AMER - US - AtlantaVPN Connection — AMER - US - DallasVPN Connection — AMER - US - NewarkVPN Connection — AMER - US - San FranciscoVPN Connection — AMER - US - SeattleVPN Connection — APAC - AU - MelbourneVPN Connection — APAC - AU - SydneyVPN Connection — APAC - HK - Hong Kong
Timeline · 7 updates
- investigating · Oct 12, 2026, 09:41 AM UTC
  
  We are aware of, and are investigating, issues with some devices not coming online and where users are unable to "VPN connect". Initial assessment of the problem shows that this is not related to our maintenance this morning. We are working to understand the full impact. More updates to follow shortly.
- investigating · Oct 12, 2026, 09:41 AM UTC
  
  We are aware of, and are investigating, issues with some devices not coming online and where users are unable to "VPN connect". Initial assessment of the problem shows that this is not related to our maintenance this morning. We are working to understand the full impact. More updates to follow shortly. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- identified · Oct 12, 2026, 11:34 AM UTC
  
  We have identified that this is a DNS related problem. Some resolving DNS providers are unable to reply to specific domain name requests used by our platforms. Of the large public DNS resolvers, we see intermittent issues with the following providers: - Quad9 (i.e. 9.9.9.9) - AdGuard DNS (i.e. 94.140.14.14) - KPN (received through SIM DHCP) We validated that the following public resolvers are responding correctly: - Google Public DNS (i.e. 8.8.8.8) - Cloudflare Public DNS (i.e. 1.1.1.1) - Cisco Umbrella (formerly OpenDNS) (i.e. 208.67.222.222) A workaround for this problem would be to use the working public DNS resolvers. Together with our DNS provider, we are checking what causes this intermittent behavior. October 12, 2026 11:41 CEST
- identified · Oct 12, 2026, 11:34 AM UTC
  
  We have identified that this is a DNS related problem. Some resolving DNS providers are unable to reply to specific domain name requests used by our platforms. Of the large public DNS resolvers, we see intermittent issues with the following providers: - Quad9 (i.e. 9.9.9.9) - AdGuard DNS (i.e. 94.140.14.14) We validated that the following public resolvers are responding correctly: - Google Public DNS (i.e. 8.8.8.8 & 4.4.4.4) - Cloudflare Public DNS (i.e. 1.1.1.1) - Cisco Umbrella (formerly OpenDNS) (i.e. 208.67.222.222) A workaround for this problem would be to use the working public DNS resolvers. Together with our DNS provider, we are checking what causes this intermittent behavior.
- monitoring · Oct 12, 2026, 01:41 PM UTC
  
  Together with our DNS provider we have made changes that should start appearing at all caching nameservers worldwide. Due to TTL on the affected records, please give 15 minutes for the changes to be active on your side. October 12, 2026 13:34 CEST
- monitoring · Oct 12, 2026, 01:41 PM UTC
  
  Together with our DNS provider we have made changes that should start appearing at all caching nameservers worldwide. Due to TTL on the affected records, please give 15 minutes for the changes to be active on your side.
- resolved · Oct 12, 2026, 02:33 PM UTC
  
  We believe this issue to be resolved. October 12, 2026 15:41 CEST
Latest: We believe this issue to be resolved. October 12, 2026 15:41 CEST
Platform unreachable

Resolved 1h 55m

Started Oct 07, 2026, 08:15 AM UTC · Resolved Oct 07, 2026, 10:10 AM UTC

PortalPortal — cloud1.ixon.cloudPortal — portal.ixon.cloudAPI ConnectionAPI Connection — APIAPI Connection — Device APIMQTT ConnectionMQTT Connection — Remote Config PushMQTT Connection — Remote Firmware UpgradeCloud Logging
Timeline · 7 updates
- investigating · Oct 07, 2026, 08:15 AM UTC
  
  We are currently experiencing issues with the platform. We are assessing the full impact and implementing mitigation measures. Further updates will be provided shortly. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating · Oct 07, 2026, 09:19 AM UTC
  
  We are currently experiencing issues with the platform. We are assessing the full impact and implementing mitigation measures. Further updates will be provided shortly.
- identified · Oct 07, 2026, 09:33 AM UTC
  
  We have identified what is the probable cause of the degraded performance. Our main platform's database reached a threshold that requires immediate capacity scaling. Therefore we have decided to announce an emergency maintenance window, starting immediately. During this emergency maintenance window, users will experience service disruption. We believe this emergency window to take approximately 15 minutes. We will keep you posted. October 7, 2026 10:15 CEST
- identified · Oct 07, 2026, 09:33 AM UTC
  
  We have identified what is the probable cause of the degraded performance. Our main platform's database reached a threshold that requires immediate capacity scaling. Therefore we have decided to announce an emergency maintenance window, starting immediately. During this emergency maintenance window, users will experience service disruption. We believe this emergency window to take approximately 15 minutes. We will keep you posted.
- monitoring · Oct 07, 2026, 09:52 AM UTC
  
  The capacity increase has been successful and the platform is reachable again. We are monitoring the situation. October 7, 2026 11:33 CEST
- monitoring · Oct 07, 2026, 09:52 AM UTC
  
  The capacity increase has been successful and the platform is reachable again. We are monitoring the situation.
- resolved · Oct 07, 2026, 10:10 AM UTC
  
  The platform has stabilized and we see no further degraded performance. We consider this incident resolved. October 7, 2026 11:52 CEST
Latest: The platform has stabilized and we see no further degraded performance. We consider this incident resolved. October 7, 2026 11:52 CEST
Platform unreachable

Resolved 36m

Started Oct 06, 2026, 01:03 PM UTC · Resolved Oct 06, 2026, 01:40 PM UTC

PortalPortal — portal.ixon.cloud
Timeline · 3 updates
- investigating · Oct 06, 2026, 01:03 PM UTC
  
  We are currently experiencing issues with the platform. We are assessing the full impact and implementing mitigation measures. Further updates will be provided shortly. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating · Oct 06, 2026, 01:03 PM UTC
  
  We are currently experiencing issues with the platform. We are assessing the full impact and implementing mitigation measures. Further updates will be provided shortly.
- resolved · Oct 06, 2026, 01:40 PM UTC
  
  The incident has been resolved. October 6, 2026 15:03 CEST
Latest: The incident has been resolved. October 6, 2026 15:03 CEST
Authentication using SSO fails on Mobile App

Resolved 5d 21h

Started Sep 30, 2026, 01:07 PM UTC · Resolved Oct 06, 2026, 11:02 AM UTC

Mobile AppMobile App — Android AppMobile App — iOS App
Timeline · 5 updates
- investigating · Sep 30, 2026, 01:07 PM UTC
  
  We are investigating failing authentication in the Mobile App when using SSO. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating · Oct 06, 2026, 07:48 AM UTC
  
  We are investigating failing authentication in the Mobile App when using SSO.
- identified · Oct 06, 2026, 09:02 AM UTC
  
  We have found what is causing this and are working on a fix. September 30, 2026 15:07 CEST
- identified · Oct 06, 2026, 09:02 AM UTC
  
  We have found what is causing this and are working on a fix.
- resolved · Oct 06, 2026, 11:02 AM UTC
  
  This problem has been resolved. October 6, 2026 11:02 CEST
Latest: This problem has been resolved. October 6, 2026 11:02 CEST

See the full IXON outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse IXON outage history →

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Incident record

Since April 2026 · Status.io · 50 components checked every 5 minutes

15incidents recorded

15last 12 months

7last 90 days

31 hourstypical duration, 12 months

The longest incident in the last year, VNC issues on June 17, 2026, ran for 6 days. 10 maintenance windows announced in the same period.

Most affected components, last 12 months

Portal6
Portal — portal.ixon.cloud6
WebAccess4
WebAccess — NL-AMS - WebAccess4
WebAccess — SG-SIN - WebAccess4

Latest incidents

Intermittent VPN connection issues October 16, 2026 · 6 days · degraded service
We have identified an issue with broken VPN connections where the device can't be reached. A workaround would be toggling the VPN off and on again We apologize…
Devices unable to come online October 12, 2026 · 5 hours · degraded service
We are aware of, and are investigating, issues with some devices not coming online and where users are unable to "VPN connect". Initial assessment of the…
Platform unreachable October 7, 2026 · 115 minutes · major outage
We are currently experiencing issues with the platform. We are assessing the full impact and implementing mitigation measures. Further updates will be provided…

Outage history

Past 90 days · 7 incidents View full outage history →

Intermittent VPN connection issues Resolved

Started Oct 16, 2026, 11:46 AM UTC · Resolved Oct 22, 2026, 09:24 AM UTC · 5d 21h
Devices unable to come online Resolved

Started Oct 12, 2026, 09:41 AM UTC · Resolved Oct 12, 2026, 02:33 PM UTC · 4h 52m
Platform unreachable Resolved

Started Oct 07, 2026, 08:15 AM UTC · Resolved Oct 07, 2026, 10:10 AM UTC · 1h 55m
Platform unreachable Resolved

Started Oct 06, 2026, 01:03 PM UTC · Resolved Oct 06, 2026, 01:40 PM UTC · 36m
Authentication using SSO fails on Mobile App Resolved

Started Sep 30, 2026, 01:07 PM UTC · Resolved Oct 06, 2026, 11:02 AM UTC · 5d 21h
Platform unreachable Resolved

Started Sep 22, 2026, 12:18 PM UTC · Resolved Sep 22, 2026, 12:59 PM UTC · 40m
VNC issues Resolved

Started Sep 09, 2026, 11:52 AM UTC · Resolved Sep 09, 2026, 02:41 PM UTC · 2h 48m