iQmetrix incident

iQ Metrix Support Routing Issue

Resolved after 54 minutes, affecting General RQ, on June 8, 2026.

identified Jun 08, 2026, 02:13 PM UTC

iQ Metrix Support Chat is now working. We are working to resolve additional routing issues. More updates to follow.

Started
Jun 08, 2026, 01:59 PM UTC
Resolved
Jun 08, 2026, 02:54 PM UTC
Duration
54m
Detected by Pingoru
Jun 08, 2026, 01:59 PM UTC

Affected components

General RQ

Update timeline

  1. investigating Jun 08, 2026, 01:59 PM UTC

    We are currently experiencing an interruption affecting our Support Chat and Voice channels. Our team is actively investigating and working to restore service as quickly as possible.

  2. identified Jun 08, 2026, 02:13 PM UTC

    iQ Metrix Support Chat is now working. We are working to resolve additional routing issues. More updates to follow.

  3. resolved Jun 08, 2026, 02:54 PM UTC

    This issue has been resolved and all systems are functioning as expected.

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