iQmetrix incident

Carrier Integration Errors

Resolved after 1 hour 1 minute, affecting General Carrier Integration, on October 13, 2026.

resolved Oct 13, 2026, 11:36 PM UTC

Our Incident Management team has given the all clear. Carrier Integrations should now be performing normally. If you are still experiencing issues please engage our Support Team.

Started
Oct 13, 2026, 10:34 PM UTC
Resolved
Oct 13, 2026, 11:36 PM UTC
Duration
1h 1m
Detected by Pingoru
Oct 13, 2026, 10:34 PM UTC

Affected components

General Carrier Integration

Update timeline

  1. investigating Oct 13, 2026, 10:34 PM UTC

    We are aware of an issue with Carrier Integration causing errors with multiple clients. Our Incident Management Team is currently investigating and implementing mitigation steps. More updates to follow.

  2. resolved Oct 13, 2026, 11:36 PM UTC

    Our Incident Management team has given the all clear. Carrier Integrations should now be performing normally. If you are still experiencing issues please engage our Support Team.

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