Resolved after 1 hour 26 minutes, affecting General RQ and General Rqmobile and 1 more, on November 20, 2025.
This issue is now resolved. If you are experiencing any further issues related to this, please reach out to our support team at [email protected].
Affected components
Update timeline
- identified Nov 20, 2025, 10:31 PM UTC
We are receiving client reports of issues with Latency and Logging in to both RQmobile and Desktop. Our Incident Management team is aware of the issue and is actively investigating and working towards a resolution. More updates to follow.
- identified Nov 20, 2025, 10:45 PM UTC
We are continuing to monitor the situation and attempting to implement mitigation procedures. More updates to follow.
- monitoring Nov 20, 2025, 11:26 PM UTC
Our team is currently monitoring the situation. We will remain in this state until we have confirmation from the team that the issue is resolved. More updates to follow.
- resolved Nov 20, 2025, 11:57 PM UTC
This issue is now resolved. If you are experiencing any further issues related to this, please reach out to our support team at [email protected].
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