Resolved after 1 hour 59 minutes, affecting Verizon Carrier Integration and Trade-In, on November 25, 2025.
Verizon has shared with us that they resolved the issue. Please ensure that you have cleared cache and cookies in the browser you use for Omni. If you encounter any additional issues, please contact our support team to investigate further.
Affected components
Update timeline
- identified Nov 25, 2025, 12:36 AM UTC
Verizon is aware of issues with Activation and Trade-in service requests. We have engaged Verizon and will work with them until it is resolved.
- resolved Nov 25, 2025, 02:36 AM UTC
Verizon has shared with us that they resolved the issue. Please ensure that you have cleared cache and cookies in the browser you use for Omni. If you encounter any additional issues, please contact our support team to investigate further.
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