Resolved after 48 minutes, affecting General Carrier Integration, on November 28, 2025.
Telemetry looks good and error rates have subsided. We are giving the All Clear. If you have any additional lingering issues. Please reach out to Support to have it triaged appropriately.
Affected components
Update timeline
- investigating Nov 28, 2025, 09:21 PM UTC
We are currently seeing an increase in error rates from Carrier Integration, which could be resulting in slowness in RQ. Our Team is currently investigating. More Updates to follow.
- monitoring Nov 28, 2025, 09:30 PM UTC
Our team has implemented mitigation procedures and we are seeing a positive trend in our telemetry. We are currently in a monitoring state. More updates to follow.
- identified Nov 28, 2025, 09:34 PM UTC
Our team is still seeing issues in our alerting. They are working to implement additional mitigation steps. More updates to follow.
- monitoring Nov 28, 2025, 09:40 PM UTC
Our Team has implemented additional mitigation steps and are seeing improvements. We are moving this back to a monitoring state. More updates to follow.
- resolved Nov 28, 2025, 10:09 PM UTC
Telemetry looks good and error rates have subsided. We are giving the All Clear. If you have any additional lingering issues. Please reach out to Support to have it triaged appropriately.
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