Resolved after 53 minutes, affecting Business Intelligence (BI) and General Partner Integration and 1 more, on December 3, 2025.
Our team is still seeing increased errors across multiple products. They are working to implement mitigation steps. More updates to follow.
Affected components
Business Intelligence (BI)General Partner IntegrationIntegrated PaymentsGeneral RQGeneral RqmobileGeneral Carrier IntegrationVT ReportingLoginsLoginsBill Pay
Update timeline
- investigating Dec 03, 2025, 11:04 PM UTC
We are currently investigating increased errors across multiple products.
- identified Dec 03, 2025, 11:18 PM UTC
Our team is still seeing increased errors across multiple products. They are working to implement mitigation steps. More updates to follow.
- resolved Dec 03, 2025, 11:57 PM UTC
We have been given the all clear. The issue is resolved.
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