Resolved after 22 minutes, affecting General RQ and General Carrier Integration and 1 more, on December 4, 2025.
Our Incident Management team has given the all clear. Service should now be performing normally. If you are still experiencing issues please engage our Support Team.
Affected components
Update timeline
- investigating Dec 04, 2025, 12:21 AM UTC
We are aware of an issues with Carrier Integration causing issues with multiple clients. Our Incident Management Team is currently investigating and implementing mitigation steps. More updates to follow.
- investigating Dec 04, 2025, 12:26 AM UTC
We have also had reports of impacts to RQ Login/Invoicing. Our Team is currently engaged in implementing mitigations steps. More updates to follow.
- resolved Dec 04, 2025, 12:43 AM UTC
Our Incident Management team has given the all clear. Service should now be performing normally. If you are still experiencing issues please engage our Support Team.
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